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Responsible Gaming

Responsible Gaming – Pin-Stars

At Pin-Stars (https://pin-stars.net/), we are dedicated to ensuring that online gaming remains a fun and controlled activity. While gaming is an exciting form of entertainment, we understand the importance of promoting responsible gambling practices. Our platform is designed to provide tools, resources, and support to help players maintain a healthy gaming experience.

Our Commitment to Responsible Gaming

We believe that gaming should always be a positive and enjoyable experience. To support this, we:

  • Offer self-regulation tools to help players manage their gambling habits.
  • Provide resources and assistance for those who may be struggling with gambling-related concerns.
  • Enforce strict age verification protocols to prevent underage gambling.
  • Promote awareness about responsible gaming best practices among all players.

Recognizing Problem Gambling

If you notice any of the following signs, it may be time to evaluate your gambling habits:

  • Spending more time or money gambling than originally planned.
  • Feeling stressed, anxious, or guilty about gambling.
  • Attempting to recover losses by increasing bets.
  • Neglecting work, school, or personal responsibilities due to gambling.
  • Borrowing money or using essential funds to gamble.
  • Hiding or lying about gambling activities from family and friends.

If any of these behaviors apply to you, we strongly encourage you to utilize our responsible gaming tools or seek professional assistance.

Responsible Gaming Tools

To help players stay in control, we offer a variety of self-regulation options that can be accessed through account settings or by contacting our Support Team:

  • Deposit Limits: Set maximum deposit amounts on a daily, weekly, or monthly basis.
  • Loss Limits: Define a cap on how much you can lose within a specified period.
  • Bet Limits: Restrict the amount you can wager per session.
  • Session Time Limits: Manage the duration of your gaming sessions to avoid excessive play.

Once activated, any requests to increase limits will be subject to a cooling-off period before taking effect.

Self-Exclusion & Account Restrictions

If you need a break from gaming, we provide self-exclusion options:

  • Short-Term Cool-Off Periods: Temporarily suspend your account for a set duration.
  • Long-Term Self-Exclusion: Restrict access to your account for six months up to five years. Once activated, this restriction cannot be reversed until the period ends.
  • Permanent Account Closure: If you feel that gambling is no longer a safe activity for you, you may request to close your account permanently.

Attempting to create a new account while self-excluded is a violation of our Terms of Service and may result in a permanent ban.

Preventing Underage Gambling

Gambling at Pin-Stars is strictly limited to individuals 18 years or older. We implement stringent age verification procedures to ensure compliance. Additionally, parents and guardians can take extra precautions to prevent minors from accessing gambling platforms.

To help prevent underage gambling:

  • Always log out after playing.
  • Avoid saving login credentials on shared or family devices.
  • Utilize parental control tools such as:
    • Net Nanny (www.netnanny.com)
    • CyberSitter (www.cybersitter.com)

If you suspect that a minor has gained access to our platform, please contact our Support Team immediately.

External Support & Assistance

If you or someone you know is struggling with gambling addiction, professional help is available. The following organizations offer confidential support:

  • Gambling Therapy – Global support network for problem gamblers.
  • Gamblers Anonymous – A peer support group for individuals recovering from gambling addiction.
  • GamCare – A UK-based organization offering counseling and support for problem gamblers.
  • BetBlocker / GamBan – Software designed to block access to gambling websites.

We strongly encourage players facing gambling-related challenges to seek professional help and utilize our self-exclusion tools when necessary.

Need Help? Contact Us

Our Support Team is available 24/7 to assist with responsible gaming concerns, account restrictions, and self-exclusion requests. These services are provided free of charge.

At Pin-Stars, we believe in responsible gaming and are committed to providing a safe, fair, and enjoyable experience for all players. If you need assistance, don’t hesitate to reach out at https://pin-stars.net/.